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ISO 9001 that's practical, simple and flexible |
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What is quality?
Quality means doing it right when no one is looking. ~ Henry Ford Quality is not an act, it is a habit. ~ Aristotle Quality is everyone's responsibility. ~ Deming If you cannot describe what you are doing as a process, you don't know
what you are doing. ~ Deming If you think it's expensive to hire a professional, try hiring an
amateur first. ~ Red Adair Quality in a product or service is not what the supplier puts in.
It is what the customer gets out and is willing to pay for. A
product is not quality because it is hard to make and costs a lot of
money, as manufacturers typically believe. This is incompetence.
Customers pay only for what is of use to them and gives them value.
Nothing else constitutes quality. ~ Peter Drucker Quality has to be caused, not controlled. ~
Phillip Crosby Quality starts in the boardroom. ~ W.E Deming It takes less time to do a thing right than to explain why you did it wrong. ~ Henry Wadsworth Longfellow You can not inspect quality into the product; it is already there. W.E. Deming If you want to build a ship, don't drum up people together to collect wood and don't assign them tasks and work, but rather teach them to long for the endless immensity of the sea . ~ Antoine de Saint-Exupery Quality is in the eye of the beholder ~ Anonymous <~ More FAQs |
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