If you talk about change but don’t change the reward and recognition
system, nothing changes. - Paul Allaire, past CEO, Xerox Corp
Life is pretty simple: You do some stuff. Most fails. Some works.
You do more of what works. If it works big, others quickly copy it.
Then you do something else. The trick is the doing something else.
-- Tom Peters
Most people spend more time and energy going
around problems than in trying to solve them. -- Henry Ford
We are what we repeatedly do. Excellence, then, is not an act,
but a habit -- Aristotle
Almost all quality improvement comes via simplification of
design, manufacturing... layout, processes, and procedures -- Tom
Peters
There's always room for improvement, you
know-it's the biggest room in the house. -- Louise Heath Leber
Excellent firms don't believe in excellence - only in constant
improvement and constant change. Tom Peters
If you do not know how to ask the right
question, you discover nothing.
--
W.E. Deming
Whenever there is fear, you will get wrong
figures. -- W.E Deming
If you don't know where you are going, any road will get you
there
-- Lewis Carroll.
A system is a network of interdependent components that work
together to try to accomplish the aim of the system. A system must
have an aim. Without the aim, there is no system. -- Edward
Deming.
Garbage in, garbage out. (an IT aphorism)
Quality improvement: part of quality management focused
on increasing the ability to fulfil quality requirements --
ISO 9000 (2005) definition
Continual improvement: recurring activity to increase
the ability to fulfil quality requirements -- ISO 9000 (2005) definition
I like the dreams of the future better than the history of the
past. —Thomas Jefferson
There's only one corner of the universe you can be certain of
improving, and that's your own self. —Aldous Huxley
