How and where can I get a copy of the Standard? And what does it cost?
You can only buy it from someone with a license to sell Standards. You cannot get one from any bookshop, and you cannot get 'free' copies as it's a copyright publication.
The cheapest option way to buy an electronic version, not hardcopy. You get a single downloadable, *.pdf file, and can print it out.
Where to get it in Australia
From Standards Australia's online InfoStore. Search for ISO9001 and get: AS/NZS ISO 9001:2008 Quality management systems - Requirements. This direct link may be quicker. (If it doesn't work, use this link to the InfoStore as the direct one may be out of date; Standards Australia often changes the website)
Q: Is it the same price everywhere?
A: No. Prices vary, according to where it was published. You may find it worthwhile checking prices from other websites. For example, when I checked a couple of years ago, it was much cheaper in Singapore, but when I checked again recently, I couldn't even find it.
But no matter where you buy it, and what country has put its own bit on the title page, the content is always exactly the same: the official text of the ISO standard, approved by the ISO (International Organization for Standardization). The only bit that varies is the cover blurb. (And most of us probably don't read that anyway.)
If you do buy online, check out the conditions of sale first, to make sure you can abide by them.
Finally, another reminder: if you are buying ISO 9004, be careful to get
the current version. You want the one that matches ISO 9001:2008;
it's subtitled 'Managing for the Sustained Success of an
Organisation' and is dated either 2009 or 2010 (because different
countries released their version at slightly different times)
As with any Standard, be careful to check you're getting the current version (2008) as the previous version (2000) is still listed as available.
How to buy the Standard outside Australia
- Find the website address of your country’s ISO member. If you don’t
know who this is, use the list of
Member Stores on the ISO website.
- From the country's ISO member website, look for their shop. Not all
countries have one, and there’s no
consistency: look for words like ‘Standards shop’ or ‘Standards online’,
'webstore', 'eStore' etc. Often there's a Search facility, or a
- Find the right publication - in this case, the ISO 9001 standard. You
want these key words in the title: “ISO 9001:2008 Requirements”. You can
ignore any letters before ISO, as they identify the country (member
Eg, in Britain, it’s listed as ‘BS EN ISO 9001:2008 Requirements’. In the USA it’s just listed as 'ISO 9001:2008 Requirements'‘.
- Check prices carefully. Sometimes there are prices for hardcopy (more
expensive) and softcopy (cheaper). Also, some offer discounts to members
such as Australia. You are only a member of a Standards organisation if
you pay them a subscription, and no, I'm afraid that applying for certification doesn't
- Follow their process to purchase. If you don't have Adobe Acrobat, download it free from the Adobe website.