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FAQ: How much does it cost to get ISO 9001?

There are two kinds of costs:

1. the costs of certification itself and
2. the cost associated with getting ready for certification. 

For # 1, you must get quotes from certifiers; they will need you to supply certain information in order to prepare their quote. As a rough indication, for a small company with a single location, expect to budget perhaps around $3 - 4K AUD annually + GST.

The cost of #2 depends on what you choose.  Will you do it yourself? Buy a kit? Use a consultant?  How much experience (if any) do you have and what resources are available.  All these factors affect cost; just asking 'how much?' without considering them will give a nonsense result.  Consider:  can you just ask a travel agent, "How much is a holiday?"  They'd need to know things such as:  Where do you want to go? When? Plane, train, bus or driving?  Car hire?  Any stop-overs, or go direct?  And so on. 

Factors that influence time and cost most are usually:

• How committed and quality aware is the business owner/senior management - usually the single most important factor
   
• Why you want it - is it only because a customer has imposed it or do you have other reasons)
   
 
• What's your current status?  Do you already have a structured and disciplined system in place for managing now, or not?  Are you meeting, or quite close to many of the Standard's requirements now, or not?  How many gaps are there, and how wide? 
   
• Do you have any documentation in your system, such as written procedures, flowcharts, checklists, forms, policies or job descriptions?  You don't have to document everything but your system must be a documented one. If you do, is what you have current?
   
• Do your business activities include designing/creating your services/products? If so, how complex are your design activities? (this also affects what documentation you need)
   
• What resources do you have?  What skills, experience and time do they have?
   
• When do you want certification by?
  
• What's the size and complexity of your business?
  

To come up with any kind of reasonable assessment of time and cost, a gap analysis is usually required.  This is something a good consultant can do, or you may be able to do it yourself (with a good template and/or experience).

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