ISO 9001 that's practical, simple and flexible

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ISO 9001 Consulting Services

When you want  your ISO 9001 certificate, but also a system that's simple, practical and flexible.

Our approach

Sensible and practical advice is tailored to your needs, in consultation with you.  That means first we'll need to ask you various questions, in order to understand your business a bit better before we can give you advice.  We aim to partner with you.  And ultimately we want you to be self-sufficient, not dependent on a consultant. 

No matter the type or level of service you choose, we always work to understand what you want and need.  We assess your status against the Standard, identify the gaps and advise you of the tasks to fill them.  We plan, agree a timeframe and give you expert guidance.

And you can be sure that you won't 'fail' the audit.  Not one of our clients has.

Ever.

ISO 9001 Certification Consulting Services

1. Gap Analysis and Business System Review

What we do:  Review your current business management system, and assess you against the ISO 9001 Standard.  You get a clear, written report that summarises your status, tells you which ISO 9001 requirements you meet and which you don't, how big the gaps are, and lists the tasks for you to reach the ISO 9001 benchmark.  All written in plain, user-friendly English.

It's a very useful service when you don't know 'how big this ISO thing is', or you want an  assessment of your current position by an expert ISO 9001 consultant and registered auditor. Contact us for a quote and availability.  Or, if you prefer to do it yourself, see the DIY Gap Analysis.

2. Getting ISO 9001 Certification

While every case is unique, our ISO certification consulting assignments often fit into one of these broad categories:

Silver:  You want to do most of the work yourself, but need an experienced guide to help, advise and point out the fastest route. 
What we do: Analyse your current gaps; help you plan.  Check in with you at agreed intervals (meetings/email and/or phone) to review progress & keep you on track.  Advise, give practical solutions to problems, review documents.  Do some/all of your internal audits.
Cost: lowest. (For an even lower cost option, see our DIY Pack)

Gold:  You lack resources or time.  You want to get there quickly, and need an experienced consultant to make sure you do.  
What we do: a Gap Analysis and a plan, and agree the tasks. We do some/all of your documentation, provide templates, examples, etc. and make it happen, with periodic check-ins to review progress.  Suggest solutions, resolve problems and remove blockages where required, and do your internal audits. But it's still your system, as we coach you throughout.
Cost:  medium.

Platinum:  No resources, even less time: you just need that certificate. Preferably yesterday, if not last week.
What we do: Almost everything, supply resources required, translating your input into what's required.
Cost: highest. 

Note: we only very rarely agree to provide this service, because mostly a 'turnkey solution' just will not be effective.  Because it has to be your quality management system, not someone else's.

What you will get with our service (and what you won't) 

• Your system will be practical and useful.  It will suit the way you work, support your business and need minimum maintenance. 
• You'll know what you have to do, and why. 
• Your 'quality documents' - quality manual, procedures and others won't just meet ISO requirements, but will also be clear, short and useful .  
• You will get the gain without the pain, because we will work to understand your unique business and needs, and help solve your problem.
• You won't get bureaucracy, reams of paperwork, time-wasting, non value-adding activities or incomprehensible quality-speak.  

Naturally you'll avoid all the most common mistakes people make with ISO 9001.

Expert ISO 9001 consultant assessment at no charge

We offer a no obligation visit to assess your needs at no charge within the greater metropolitan area of Melbourne.  Outside this, direct travel expenses will be charged.

To make best use of the free visit, please read the FAQs first.  These cover most of the common questions.   

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How to choose an ISO 9001 consultant

If you think it's expensive to hire a professional, try hiring an amateur first." 
~ Red Adair.