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DIY Pack a Fantastic Help
This
DIY pack has been fantastic and I cannot imagine how anyone could possibly do this
internally without such help. I feel that if we had hired an external person to do this
task for us we would just let him/her get on with it and we would possibly not fully
embrace the concept to the degree that we now do and with the required understanding!
Steve Woods, Klorman Industries
Great value for money
'I think we would still be at the starting blocks without your DIY pack. It has proven to be a very valuable tool for us along with your monthly emails that suggest to us where we should be at by now... it is great value for money. It provides easy to understand information along with quality manuals and templates that have provided our company with ideas as well as a sense of direction for what would work best for us. The DIY pack has proved very informative and provided us with a great platform in preparing our strategies in moving towards certification'. Gary Butcher, Administration Manager, Independent Property Group
Complete overview and step by step process
'I am delighted with it, and don't know what I would have done without it...
very satisfied... The DIY
pack provides a complete overview and step by step process to achieving
certification, in addition to templates that can be adapted for the
company to use. K Krienke, Sense Consulting
DIY Pack has been invaluable
It is with great pleasure that I am writing to let you know that we had our audit yesterday and have been awarded our ISO9001 certification. This is wonderful news and will certainly help with the long term growth of our Company especially in export markets.
Your DIY pack has been invaluable in us achieving our goal and we cannot thank you enough for the ongoing support throughout our journey. We will certainly recommend your product and service to other companies trying to achieve ISO. Many thanks Carole-Anne Brook, Manager,
Upwey Valve & Engineering P/L
Greatly Assisted Our Prompt Application and Approval
We purchased your program [DIY
Pack] and completed the documentation within 6 weeks and received full ISO9001
Accreditation within 10weeks. Admittedly, we did have 'management systems' in action
prior to commencing the ISO accreditation process - never-the-less your
program greatly assisted our prompt application and approval.
Again, thank you for your regular wise information.
Noel Heather, MD, Sadies
Environmentally Sustainable Cleaning Solutions.
Great and Absolutely Smooth
Thanks for all the support and reminders that you have
sent. It's been great and absolutely smooth during our final audit. We
have actually received our certificate last
month May 2010. The system (DIY ISO 9001) Pack
is an effective tool which helped me to manage the audit and NC giving
by the auditors.
Once again many thanks for your consultancy support and excellent tips and
remainder towards getting our ISO qualification.
I would never have gone this far without your help. K Wu, SA
Engineering, HK.
Great. Simple Templates
The Pack is great. And I just love the templates - they're all so
simple and easy to use. I'm using your Action Form for everything
(nonconformity, corrective action, preventive action) as well as safety
issues. Makes it all so simple. (Company name withheld by
request)
Simple, Straightforward and Invaluable
The simplicity and straight forward approach of the DIY Toolbox was excellent. The
common sense examples and practical insights into obtaining Quality Assurance were invaluable. Further to this, the support offered by Jane when encountering a problem was exceptional, she was only too willing to assist us on the phone & email when we encountered problems. Through the DIY Toolbox & Jane’s assistance we were able to obtain Quality Assurance ISO:9001 (2008) on our first attempt, even receiving a Noteworthy Effort on our audit report.
P Harvey, GM, LCollect NSW
We are chuffed
We achieved Quality certification last week! DLIQ conducted an audit and gave us a 99% pass in Document Review and 100% in Conformity. We are chuffed as an organisation. Your DIY kit was referred to many times in the process.
The commonsense approach to the process offered by you and your system helped me unravel the many hangover methods from the old 3900 approaches that still abound in the world of QA. Again, many thanks for the assistance.
Paul Reilly, Contract construction company (name supplied), NSW
Very Rewarding
I had my final certification audit last Thursday and Friday and have
passed with no non-conformances and just a few places with room for
improvement. I would like to thank you for your assistance with
getting me on the way to understanding ISO:9001 and everything it
entails. It has been a big learning curve over the last 12 months
but very rewarding and now we can do works directly for Main Roads
etc as we had planned - in fact we have accreditation. Barbara Randle, (name supplied) Qld.
Delighted With It
The DIY pack was very valuable in adding
to my understanding of what needed to be done in achieving ISO9001.
The commentary and sample manual provided gave me a great road map of
where I was headed and how to get to the goal of ISO9001
certification. (name supplied)
Don't know what I would have done without the DIY Pack
The ISO9001 standard, like any other, takes time and effort to
understand. The intent behind this standard takes even longer. The DIY
Pack helps in knowing the key issues a Quality Manual must address and
provides samples and guidance on how to create your own Manual. The DIY
pack will give you a great start in getting ISO9001 certified. I am delighted with it - don't know what I would have done
without it. Tony Chand, (company name withheld by request).
Fantastic!
The more I do on this ISO business the more benefits I can see it having
on our business... Your DIY Kit is fantastic! Rachel Lewis
(engineering consultancy)
Quality Management System Is Now Lean and Lethally Efficient
The approach demonstrated by Jane allowed us to greatly accelerate and simplify our ISO 9001 program, and
to say we got through in record time would be an understatement. Once the message
came across to keep it simple, slim, and sensible,
the rest was easy and uneventful, and even quite enjoyable at times to put together. Wastecorp’s quality management system is
now lean and lethally efficient, and the company is grateful to Mapwright for keeping it focused towards the ends that were important to us, rather than pondering
endlessly on "what the auditor might think". In summary, Jane’s DIY kit and consultancy support were excellent value to say the least.
Shane Hammond,
Wastecorp P/L, Brisbane, Qld, Australia.
It Works
I've had the kit for a few months now and I'm very pleased. It works!!! There is a lot of work still to be done and I have precious little time but at least
there is something in place and something I can continue to work on when I do get time.
What you get with the DIY Pack is a place to start and some really useful information and templates to help you get going on the task, which is often half the battle.
I am very satisfied with it. Heath Goldfinch, Corprev P/L, Brisbane
Aust.
Straightforward and User Friendly
I wish to
thank you for such a great product. I tried once before to “jump the QA
hurdle” but found it insurmountable. Your product has taken the fear
factor away.
The system is straight forward, user friendly and appears
to be not only effective for QA but will be a very useful tool for the
management of this company, namely myself and my husband, to take us well into our company’s
expanding future.
L.Boulton, Director, Alfex CNC, Brisbane, Australia.
Made the Process Easier Than Expected
The whole set up of the pack was easy to follow, the step by step guide
made the process easier than I thought it was ever going to be. I don't
think we would have achieved certification nor had the system we do in
place without the pack. We could never have achieved such a great
result without the DIY Pack and Jane's advice.
Tara Edwards, Office Manager,
Gytech Pty Ltd, Hawthorn, Vic .
Lost Without It
The DIY ISO 9001 Pack has been invaluable. I
would have been lost without it. It's a fantastic tool for someone who
has never written a quality system before. Not only is it a great starting point but
the pack guides you through the entire process for becoming 9001
compliant.
Amanda Lee, (Company name withheld by request), Gold Coast, Qld.
Exactly What We Needed
Wonderful! This DIY Pack is exactly what we needed. Simple and easy,
but clear and comprehensive. I’m impressed by the thinking behind it,
its usefulness, and the great value for money. This is exactly what we
needed to explain the whole process, and give us a very practical and
workable way to do it.
M Evans, Director, Machay Systems P/L, Vic.
User Friendly and Easy to Follow
I am very
happy with the product we purchased from you. It provides
a really solid foundation to starting a quality system from scratch with
only a basic understanding of ISO 9001 and helps you establish a user friendly, easy to follow manual.
Definitely the best way to start to control your quality with minimal
fuss.
B. Randle, King Concreting, Brisbane, Australia.
Tangible Benefits and Internal Improvement
The DIY Pack is definitely a product that everyone should be taking seriously.
Not only does it assist with simplifying the process of ISO qualification, it
can provide tangible benefit for any business looking to improve internal
process. It has aimed us in a common direction whereas before each stakeholder
was aiming in his/her direction without any guiding influences. Brett Chapman, Brisbane, Qld
(company
name withheld by request).
Excellent Value
We received excellent value for the dollars spent – the return on
investment is the important thing to consider and measure, as you go through the
process and once certification has been achieved.
If [you] have never had any involvement in QA Systems or
ISO Accreditation then it is a very useful guide from start to finish. If you
are going to plan a trip in an area that you have never traveled – you wouldn’t
leave without a plan and a road map.
(Name & company details withheld by request)
Well Developed System and Simple Documentation
The management system has been
well developed and implemented. The simple yet robust structure of documentation is
appropriate for the size of the company and the type of services it provides.
(successful certification audit by
LRQA
of
Thermoview East)
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