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If you think education is
expensive,
try ignorance.
Derek Bok
' The simplicity and straight forward
approach of the DIY Toolbox
was excellent'
'We achieved Quality certification
last week! We are chuffed as
an organisation.
Your DIY kit was referred
to
many times in the process.'
It's been
great and absolutely smooth during our final audit. We have actually
received our certificate last month.
I would never have gone this far without your help.
'Helps you establish
a user friendly,
easy to follow
manual'
"I don't know what I
would have done
without it"
"Your product
has taken the fear
factor away"
"Your DIY Pack is
fantastic!"
"To say we got
through in record
time would be an understatement...."
'Thank you for your informative
and
supportive emails.
I have read them all.'
|
The fast, easy way to get ISO 9001 without breaking the bank
Even if you don't know where or how to start
Can't respond to tenders
demanding ISO 9001 certification
or questions about your quality system? Are people asking not
if you'll get it, but when? Are you tired of
wanting it, but don't really know where to start?
So how do you get ISO 9001:2008 certification?
- Plan It First you must know your current
status, and compare that against what the requirements are to 'get ISO 9001'. So you'll need to understand all the ISO 9001
2008
requirements, and identify which of them you meet
now, and those you don't
(a gap analysis).
Next work out the tasks to close the gaps, and plan how: what has to be done, in which order.
- Do It Make the plan happen. Develop and
improve your management system. This includes writing your
quality manual and procedures, and making all of the changes needed to
fill your gaps and reach the level required by
the Standard. (The longest step - the most work is here.)
- Check It You review and audit your quality system,
to check that it works, and how. Find the problems and fix them,
and make any
further changes necessary.
- Get It Finally, have the audit
done by your external auditor.
And at last you get that coveted ISO 9001 certificate and join the
ranks of ISO 9001 accredited companies.
While that's a summary of the process, there is of course a little bit more to it.
There are traps for the inexperienced and yes, some 'inside knowledge' is
needed. Without it, you'll
find it hard going and of course you'll make
mistakes.
The Most Common Mistakes Made with ISO 9001
Some very common mistakes
often happen when companies try for ISO 9001. Usually they:
- Don't really know what they want from their system
- Don't make the system work for them
- Don't keep it simple
- Don't understand the Standard, let alone how to apply it to
what they do
- Don't know or use a 'systems approach'
- Don't get the documentation right (the dreaded 'quality manual')
- Don't get their people involved
- Don't actually know what they mean by 'quality’.
Then there's the biggest one of all.
- They don't follow their own system. Is it any wonder?
Perhaps you've already looked into getting ISO 9001. If you've read
it, you'll probably
agree it doesn't make great reading. But it does talk about
a 'quality manual', so presumably you have to write lots of documents.
Don't you?
What about that 'quality manual'?
Many people still believe an ISO 9001 system must have reams of
documents. Or that a 'proper' quality manual must have a policy and
procedures
for
every single clause in the Standard. Which would mean an absolute minimum
of at least 22
written policies and as many procedures, if not more,
whatever your size or
what you do!
Fact: you don't need to do that. Unless you
really like huge manuals with lots of pages? And really
want procedures with titles like "Design Control" or "Management
Review" or "Customer-Supplied Product"? Full of multi-level
numbering, like '5.5.6.14 this' and 'refer to 12.7.3.2.9' and see 'Form
#QAP-4AU-002'. (If you think I'm making this stuff up,
see
here for an example.)
Another assumption: "everyone" is a big company, yet
there are many smaller ones with limited resources, a business
to run and customers to satisfy. So if you aren't a big company, how do you find out what you have to do and how?
There's the hard way:
do a lot of work first, then find what you did wrong and redo it. That costs you time, money
and effort. Then there's the easier way: a friendly expert shows you how
to do it and explains. Wouldn't you agree that's more effective?
Simple and Practical: an Easy Way to Get ISO 9001
There is a simpler and quicker way to get
ISO 9001 accreditation. And you won't just get ISO 9001, but also a quality management system that
works well for you,
not weighs you down. Because my
approach to ISO 9001 certification is very different.
 I'm Jane Bennett, a leading Quality
Management Consultant and qualified ISO 9001 Auditor.
I call my unique approach Intelligent Quality
Management: quality that's
simple, practical and flexible. That gets you a quality management system that
suits your organisation, not something 'just for the auditor'.
The IQM approach works. It's been tested thoroughly in many
organisations in many
different
fields and over many years.
Feedback from past
clients tells me it works.
Now - a little bad news. (You thought there might be some, didn't you?) Getting certification
does involve effort. After all, it is the internationally known
Standard, the most widely respected and recognised model
of a quality
management system.
Organisations with ISO 9001 certification are rightly proud of it; it means something
across the world.
And no, you can't achieve that without putting in some time and
W-o-r-k (there, I said the horrible W word). There really is no
magic wand. But the good news is: you can do
it, you can get certified and at a price
that won't break the bank. Many of my previous
customers already have.
A practical step-by-step guide to get ISO 9001
Imagine where you could be just months from now: with that coveted ISO 9001
certificate, and with less effort than feared. Without having
wasted time
and effort trying to find your way through difficult and unfamiliar territory.
Because with my DIY Pack, the whole certification process is made clear.
There's a roadmap to follow and I'll guide you. You get clear instructions
on what to do, when and how. Simple and practical templates and models
for you to
adapt for you use. You don't have to
start from scratch or figure out what's needed: you'll save
weeks if not months of effort. (One customer said about my DIY quality manual template: "I
edited your example in about 3 hours and it is now in
service.")
You won't worry because you
know you have a successful model. You'll even know
see what the final result might look like, because of the examples
in the Pack. (If I'd had these for my first ISO 9001 certification, it would have taken
only a
mere of the
time and effort.) Instead of working overtime to try & figure it all out
yourself, doesn't it make sense to take a shortcut?
The whole process explained, and the tools you need
Here are just some of the many benefits of the Pack.
- I'll explain and show you how to do it.
Step by step, the whole process demystified. You'll know what has to be done, when
and how, with a roadmap of the activities
and important milestones, and an easy and practical way of
monitoring progress
- How to choose the best place to start
your quality project and increase your chance of success
- Why getting the 'people stuff' wrong can send your quality
project off the rails, and how to get it right
- Find out quickly where to focus your effort, and where not to,
and why it's often a complete waste of time writing 'vision' or 'mission'
statements
- A simple practical structure for a quality manual that really helps manage your business (forget those pointless activities
that just add to overheads)
- Who the real readers of your quality documents are; if you
don't understand this, you'll write for the wrong audience
- The one question to ask to find your main processes (it took me
years to discover this, but you get it immediately)
- The key processes identified for over 18 different types of business
and organisations (there's sure to be one like yours,
and if there isn't, I'll help)
- A clear and simple technique for mapping business processes,
understanding them
and improving them so they work efficiently
- How to write stuff that's simple, useful and used
(avoid the over-documented nightmare)
- What 'management review' really means
and why you don't need a procedure
- The 3 areas most companies fail at audit, and how
not to; which means you get through first time and without extra fees
- What the Standard really says,
in plain English so it's readily comprehensible
- Three powerful quality improvement tools and how to use them
- Why you should avoid creating new forms (and the only
time when you should)
- Over 100 specific and practical ways to meet
the requirements of ISO 9001,
make
things easy for your business and
avoid unnecessary effort
- A simple system for controlling documents: save a week
or more in effort
(the most common method recommended and sold is time-consuming and
tedious but this one makes it easy)
- How to choose an external auditor who's right for
your business - it's one of the most important quality decisions
you'll make
- The 5 essential things
to check before your final external audit and the one thing that every
external auditor is looking for. If you don't know this, you could
be completely off
track.
- How to make sure your auditor is already impressed
as soon as they walk in the door (and no, it's not a bribe)
- More than 50 traps and pitfalls for the ignorant,
so youcan avoid every
one.
Contents of the DIY ISO 9001 Pack
Here's exactly what's in the DIY Pack.
1. The Guide:
The Complete Guide to Getting ISO 9001
- The Getting ISO 9001
Guide is like having a pre-eminent quality consultant at your
side guiding you through your project. I explain what you
need to know, from the basic concepts through to
getting your ISO 9001 certification.
It's crammed full of practical and clear advice on making your quality system
happen while keeping it easy and sensible.
No weird 'ISO speak' or quality babble.
(By now, you'll know I
have no time for it). Just easy to understand, plain clear English.
You get the benefit of my more than 22 years knowledge and experience and
thousands of hours of quality audits distilled down to the essentials.
Plenty of helpful, real examples for different
types of companies and businesses.
See Contents
and Sample Pages .pdf)
2. The Toolbox
The Toolbox contains the tools and templates you need to apply the IQ simple and
practical approach:
- Analysis & planning aids: to identify what is involved,
set priorities and know what to do. A Gap Analysis Checklist
with 51 specific questions to identify the specific gaps in your
company. A Certification Plan with the key milestones
you need.
- Policy Manual;
already pre-filled with text so it's about 65% done already.
You add information specific to your company, and customise
with any
other information you want.
Includes policies for Privacy and Health & Safety suitable for
Australian use.
- Procedures Handbook. Procedures should be clear, useful and short.
You'll get an 'ah hah!' when you see the easy-to-follow template
for procedures. No struggling with how to write: the template
shows you what information to put where.
- Mandatory procedures Practical written procedures that
work, and cover the 6 mandatory areas demanded by the Standard. Use
them as is, or modify to suit you.
- Internal audit
program: from planning and scheduling to recording and reporting results.
- The 15 essential forms/tools you need; clear, easy and practical.
If you already have things in place, you'll get some great ideas for
improvement.
- ISO 9001 Training. Clear and straightforward training
materials you can use to communicate internally:
What is ISO 9001 (for managers), Understanding Processes
- (how to apply a process approach) and Preparing for Audit.
- An Index to the templates and tools, explaining what to use when.
3. Full Sample ISO 9001 Quality Manual & Documents
One of the best ways of learning and understanding is with real live
examples. So the
Pack contains a full set of policies & procedures manuals: real
working examples of 'quality documents for ISO 9001'. See exactly what
the quality system documentation for Acme Company looks
like. These manuals are the real thing and -
 working example to
will demonstrate to you how you can keep your ISO 9001 system and ISO 9001 manuals sensible,
practical and easy. IF you know how.
And you get Acme's completed examples of all the DIY forms and templates
supplied (those 'ISO 9001 quality records', so you can see what
they might look when completed and in use.
The Acme model is particularly suitable for service-based and project-based
companies.
If
instead yours is a manufacturing business or product-based, use
the Browns' Manufacturing set instead - also provided.
(Sales/distribution? Ask about the Blueton Distributors Manual.)
4. The DIY CD: All Toolbox tools and templates including
sample manuals are supplied on CD as standard MS Office
electronic files (Word, Excel,
PowerPoint). Just open up a file and you're ready to go.
5. Access to the DIY Customers Only site
Even more resources available in the customers only private website.
- Access to the restricted ISO 9001 Resources section of the
website.
This special section of the website has the latest information, resources
and tools. FAQs, special reports, and other material available only to
customers.
- Downloadable files: more resources, examples, tools, discussions of ISO 9001 and more.
- Q&As on doing ISO 9001. If there's a question I've been
asked that you might like to know the answer to, it's posted in the
Q&As section. (If it isn't, ask me and I'll put it up!). You'll get your login and password for access, so you can browse
and download any
of the extra resources there: Need something that isn't there? Ask me
for it to be included.
But does it really work?
So does the DIY Pack really work?
Yes, it does. Everything in
it has been used in quality management systems that successfully
got ISO
9001 certification. I know the IQ approach to quality works, and
my many satisfied clients and
customers agree. Every single system implemented for a client using
it got ISO 9001 certification.
Every time.
First time.
No failed audits. No second attempts. And
no major nonconformity or 'hold points' either. Not one. (Those are an auditor's way of saying they can't certify
you yet, and have to come back later when you've fixed things. At extra
cost.)
So you see I know what I'm talking about. And with the DIY
Pack, you get not only my tools, templates and documents, but
also the years and years of experience, distilled into
only what's really essential.
Proof that the Approach Works - what
customers say
But you don't have to just take my word for it. Here's what other people
say about the product and the approach:
Great and Absolutely Smooth
Thanks for all the support and reminders that you have
sent. It's been great and absolutely smooth during our final audit. We
have actually received our certificate last
month May 2010. The system (DIY ISO 9001) Pack
is an effective tool which helped me to manage the audit and NC giving
by the auditors.
Once again many thanks for your consultancy support and excellent tips and
remainder towards getting our ISO qualification.
I would never have gone this far without your help. K Wu, SA
Engineering, HK.
Simple, Straightforward and Invaluable
The simplicity and straight forward approach of the DIY Toolbox was excellent. The
common sense examples and practical insights into obtaining Quality Assurance were invaluable. Further to this, the support offered by Jane when encountering a problem was exceptional, she was only too willing to assist us on the phone & email when we encountered problems. Through the DIY Toolbox & Jane’s assistance we were able to obtain Quality Assurance ISO:9001 (2008) on our first attempt, even receiving a Noteworthy Effort on our audit report.
P Harvey, GM, LCollect NSW
We are chuffed
We achieved Quality certification last week! DLIQ conducted an audit and gave us a 99% pass in Document Review and 100% in Conformity. We are chuffed as an organisation. Your DIY kit was referred to many times in the process.
The commonsense approach to the process offered by you and your system helped me unravel the many hangover methods from the old 3900 approaches that still abound in the world of QA. Again, many thanks for the assistance.
Paul Reilly, Contract construction company (name supplied), NSW
Very Rewarding
I had my final certification audit last Thursday and Friday and have
passed with no non-conformances and just a few places with room for
improvement. I would like to thank you for your assistance with
getting me on the way to understanding ISO:9001 and everything it
entails. It has been a big learning curve over the last 12 months
but very rewarding and now we can do works directly for Main Roads
etc as we had planned - in fact we have accreditation. Barbara Randle, (name supplied) Qld.
Delighted With It
The DIY pack was very valuable in adding
to my understanding of what needed to be done in achieving ISO9001.
The commentary and sample manual provided gave me a great road map of
where I was headed and how to get to the goal of ISO9001
certification. (name supplied)
The ISO9001 standard, like any other, takes time and effort to
understand. The intent behind this standard takes even longer. The DIY
Pack helps in knowing the key issues a Quality Manual must address and
provides samples and guidance on how to create your own Manual. The DIY
pack will give you a great start in getting ISO9001:2000 certified. I am delighted with it - don't know what I would have done
without it. Tony Chand, (company name withheld by request).
Fantastic!
The more I do on this ISO business the more benefits I can see it having
on our business... Your DIY Kit is fantastic! Rachel Lewis
(engineering consultancy)
Quality Management System Is Now Lean and Lethally Efficient
The approach demonstrated by Jane allowed us to greatly accelerate and simplify our ISO 9001 program, and
to say we got through in record time would be an understatement. Once the message
came across to keep it simple, slim, and sensible,
the rest was easy and uneventful, and even quite enjoyable at times to put together. Wastecorp’s quality management system is
now lean and lethally efficient, and the company is grateful to Mapwright for keeping it focused towards the ends that were important to us, rather than pondering
endlessly on "what the auditor might think". In summary, Jane’s DIY kit and consultancy support were excellent value to say the least.
Shane Hammond,
Wastecorp P/L, Brisbane, Qld, Australia.
It Works
I've had the kit for a few months now and I'm very pleased. It works!!! There is a lot of work still to be done and I have precious little time but at least
there is something in place and something I can continue to work on when I do get time.
What you get with the DIY Pack is a place to start and some really useful information and templates to help you get going on the task, which is often half the battle.
I am very satisfied with it. Heath Goldfinch, Corprev P/L, Brisbane
Aust.
Straightforward and User Friendly
I wish to
thank you for such a great product. I tried once before to “jump the QA
hurdle” but found it insurmountable. Your product has taken the fear
factor away.
The system is straight forward, user friendly and appears
to be not only effective for QA but will be a very useful tool for the
management of this company, namely myself and my husband, to take us well into our company’s
expanding future.
L.Boulton, Director, Alfex CNC, Brisbane, Australia.
Made the Process Easier Than Expected
The whole set up of the pack was easy to follow, the step by step guide
made the process easier than I thought it was ever going to be. I don't
think we would have achieved certification nor had the system we do in
place without the pack. We could never have achieved such a great
result without the DIY Pack and Jane's advice.
Tara Edwards, Office Manager,
Gytech Pty Ltd, Hawthorn, Vic .
Lost Without It
The DIY ISO 9001 Pack has been an invaluable tool. I
would have been lost without it. It's a fantastic tool for someone who
has never written a quality system before. Not only is it a great starting point but
the pack guides you through the entire process for becoming 9001
compliant.
Amanda Lee, (Company name withheld by request), Gold Coast, Qld.
Exactly What We Needed
Wonderful! This DIY Pack is exactly what we needed. Simple
and easy,
but clear and comprehensive. I’m impressed by the thinking behind it,
its usefulness, and the great value for money. This is exactly what we
needed to explain the whole process, and give us a very practical and
workable way to do it.
M Evans, Director, Machay Systems P/L, Vic.
User Friendly and Easy to Follow
I am very
happy with the product we purchased from you. It provides
a really solid foundation to starting a quality system from scratch with
only a basic understanding of ISO 9001 and helps you establish a user friendly, easy to follow manual.
Definitely the best way to start to control your quality with minimal
fuss.
B. Randle, King Concreting, Brisbane, Australia.
Tangible Benefits and Internal Improvement
The DIY Pack is definitely a product that everyone should be taking seriously.
Not only does it assist with simplifying the process of ISO qualification, it
can provide tangible benefit for any business looking to improve internal
process. It has aimed us in a common direction whereas before each stakeholder
was aiming in his/her direction without any guiding influences. Brett Chapman, Brisbane, Qld
(company
name withheld by request).
Excellent Value
We received excellent value for the dollars spent – the return on
investment is the important thing to consider and measure, as you go through the
process and once certification has been achieved.
If [you] have never had any involvement in QA Systems or
ISO Accreditation then it is a very useful guide from start to finish. If you
are going to plan a trip in an area that you have never traveled – you wouldn’t
leave without a plan and a road map.
(Name & company details withheld by request)
Well Developed System and Simple Documentation
The management system has been
well developed and implemented. The simple yet robust structure of documentation is
appropriate for the size of the company and the type of services it provides.
(From successful certification audit by
LRQA
of
Thermoview East)
Now, do I guarantee
you will get ISO 9001 with the
Pack? Well, I can and will guarantee the Pack itself, but I cannot
guarantee that you will succeed.
You see, I don't know you
or your
organisation. Or what you have now. And I don't know whether you'll follow
my instructions: use the information, tools and
templates and do what is required. But if you do, I
am confident you can succeed as many other
customers have. No, I won't offer a guarantee of
your success.... but:
I remove your risk with a full,
money back guarantee on the product.
Order now to have your DIY ISO 9001 Pack
rushed to you.
More
Ordering & Payment Options
Extra Bonuses included
If you order now, you will also receive these special bonuses:
Bonus #1: ISO 9001 - What It's Really Saying
You'll find this set of explanations of the Standard and
how to understand it invaluable. Find out what it's really
saying in plain and clear English. Recorded files of the
various parts of the Standard and how to interpret it. .mp3
files you can copy to your .mp3 player or a CD, and listen at your
leisure.
Bonus #2: Full 12 Months of Support
To ensure success, you'll receive
a full 12 months of support.
- Regular email newsletter, once or twice a month, with reminders,
progress check-ins, more help and updates
to help you progress and stay on track
- Answers to your questions. Because even with the wealth of information in the DIY Pack and Customers Only Site, you may
have a specific question, or
need an answer. You can
just send a quick email and I'll answer. Or
you can call me: if I'm in the office and available,
I'll answer you then & there.
Now, this support alone is worth nearly as much as the Pack- conservatively the value is at least $1200.
It's included on orders received currently.
But please understandI must limit numbers (for obvious reasons) and I do not offer
it all
the time. Waiting could mean you'll miss out.
Bonus #3: Extra Business Improvement Tools, Samples, Work Aids
This is a huge collection of more files, tools, documents, checklists
and other work aids
you can use to help improve your
system.
They are the best of things I've created or
revised over many
years. Over 80 different files - use them for ideas to improve, to fill in gaps or
as more examples.
More Quality System Manuals: Browns Manufacturing policy and
procedures manuals. More Business manuals including an HR Policy Manual, an Operations Manual, Safety
Operations Manual. Further examples of strategic planning, setting and assessing objectives,
including plans for a Department and from a variety of companies (short
and long), Business Proposal.
More quality audit tools: sample audit checklists, schedule and
reports. Over 25 different job descriptions (all levels, a range of
formats). Personnel tools include Skills Matrix, Authority Matrix, Personnel Details record,
Training/Competency Records, Interview Evaluation form, Performance
Review template. Various sample procedures from How NOT to do Document control to
Purchasing, Recruiting and Order
Processing. Standards & guidelines - a Code of Conduct, Filenaming
Standard, Writing Standards. The 5-Whys Method for problem solving
and finding root cause. Forms including Calibration, Safety
Inspections, Hazard Identification, Risk Assessment. And more.
What's the cost?
Previous customers have said it's worth $2000, $3000 and even more. Having a consultant to do everything in the DIY Pack
could cost at least $18,000. But I'm not asking you to pay anywhere near
that; I want it to stay affordable, especially for
smaller businesses.
So you pay only $1452.00 plus
postage & GST
(Australia only), total: $1628.00. Less than the
fortnightly cost of a salaried employee, less than two days consulting
and far, far less than doing it from scratch. So by acting now, you
will save over $16,000.
This is the best, most complete, and most practical 'DIY' Pack for
ISO 9001 available anywhere in the world.
What You Get in your DIY ISO 9001 Pack (updated
v8.2 now available)
1. The Guide: Complete Guide to How to Get ISO 9001
Supplied in hard
copy as a 122-page book.
2. The Toolbox The resources you need, supplied in
hard and soft copy
-
Quality Manual template - already 65% complete with text you can use,
and guidance on how to complete it for your company
- The Procedures Manual template - this includes a Process template
to use for your own procedures, and has written procedures to cover
the 6 mandatory areas
- The Certification Plan
- Objectives & Process Mapping matrix
-
Gap Analysis Checklist
- Corrective Action Form + register template
- Internal Audit Schedule template
- Internal Audit Report template
- Supplier Assessment matrix
- Induction Checklist template
- Performance Evaluation template
- Position Description template
- Meeting minutes/actions templates
- ISO 9001 training materials for management and staff.
Full sets of high-quality PowerPoint Presentations: What Is ISO 9001?
Understanding Processes, Preparing for Audit.
These are the templates, tools, & forms you need, including templates for your
Quality Manual. Use as is or customise them to suit your needs.
3. Acme's ISO 9001 Quality Documents and Records
- Acme Pty Ltd's Quality Manual and
Quality Procedures
- Completed Gap Analysis, Certification Plan,
internal audit documents (Audit Schedule, Plan/checklist, Audit Report), Position Description, Induction form, Performance Evaluation,
and Supplier
Assessments.
The ACME model can be applied to almost any organisation delivering
services (eg, IT, consulting, engineering, etc) and/or projects.
4. Sample ISO 9001 Quality Manuals for Manufacturing/Sales
- Browns Manufacturing Quality Manual
- Browns Manufacturing Procedures Manual
Browns is most
applicable to businesses
that make or manufacture products. So you see with both the Acme Manuals and those for Browns Manufacturing you get
two full ISO 9001 quality manuals.
5. The DIY ISO 9001 CD, containing electronic files of all
the templates, the resources, tools and sample manuals. Standard MS Office files
(Word, Excel, PowerPoint).
6. More Resources:
- Access to Customers
Only website
- FAQs - questions and answers to many of the most common questions
- Downloadable files: further resources, examples
and tools
This is the latest version of the DIY Pack (I can never resist the
urge to improve). Naturally, it has been comprehensively reviewed and
revised, with improvements and additions, and new pages. It
is of course for the current version of the Standard:
ISO 9001:2008.
The Bonuses
Remember, if you order
now, you'll also get these extra bonuses:
Bonus #1: 'Understanding ISO 9001 - What It's Really Saying'. Explanations of the various
sections, clauses and even sub-clauses of the Standard that take the
mystery out of the Standard and its sometimes difficult language.
Listen as I explain what it's really saying in plain and simple English, with examples
to illustrate. Sample: discussion
of the
8 principles of the Standard & quality systems (MP3 file, 8.6 Mb).
This product sells separately for $97, but is included.
Bonus #2: Ongoing Support for 12 months - value
over $1500
Bonus #3 Treasure trove of over 80 varied and valuable resources -
Manuals, Samples, Reports, Plans, Templates Checklists, Work Aids - value at least $1500.
Moneyback Guarantee
With my full money back guarantee, there is simply no risk
to you.
You don't even have to decide now, because you can get it right
away and try it out
first. Take a full 4 months to try it and see for yourself it will do everything that I say.
If you are not happy, I won't keep your money:
I'll give you a full refund of every penny you paid. In fact, I'll
insist on it. I'll even go further. Keep the pack for the full
year. If, at the end of that, you don't agree
that the Pack has been worth at least three times its purchase price
to you, you can return it to me for a full refund.
Order now
Order now and your DIY ISO 9001 Pack will be rushed to you. We
ship to most places in the world.
I wish you a successful journey to your ISO 9001 certificate, and
look forward to helping you achieve your goal.
Jane Bennett,
Director, Mapwright Pty Ltd and Intelligent Quality Management
PS Still have a question? Prefer to check whether there's a
'real business' behind this website in cyberspace? I do understand. Just
contact us.
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Ordering & payment options
Index of contents, sample pages
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