Mapwright home page

  a practical and simple ISO 9001 DIY kit

 

Contact us

 

 

If you think education is  expensive,  try ignorance. 
~ Derek Bok

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

"The simplicity and straightforward approach of the DIY Toolbox was excellent"

 

 

 

 

 

"We achieved Quality certification last week! We are chuffed as  an organisation. Your DIY kit was referred to many times in the process.'"

 

 

 

 

 

It's been great and absolutely smooth during our final audit. We have actually received our certificate last month. I would never have gone this far without your help."

 

 

 

 

"Helps you establish a user friendly, easy to follow manual'"

 

 

"Don't know what I would have done without it"

 

 

"Your product has taken the fear factor away"

 

 

"Your DIY Pack is  fantastic!"

 

 

"You have a fantastic product.  It makes me look good."

 

 

"To say we got through in record time would be an understatement."

 

 

"Thank you for your informative and supportive emails. I have read them all."

 

 

 

 

 

 

 

 

 

 

 

"I'm very satisfied with it. The DIY pack provides a complete overview and step by step process to achieving certification, in addition to templates that can be adapted for the company to use.'"


The fast, easy way to get ISO 9001 without 'breaking the bank'

even if you don't know where or how to start


Don't know what to say when tenders want ISO 9001 certification? Or when you're asked questions about your quality system?  Know you need it, but don't know where and how to start?

A Simple Path to ISO 9001

The DIY ISO 9001 Pack is a simple and quick path to get ISO 9001 accreditation with a good and practical quality system. The  ISO9000 kit will show you how to get ISO certification, with all the templates and examples you need to get there. 

Jane Bennett, Leading Quality Consultant and creator of the ISO 9001 DIY Pack

I'm Jane Bennett, pre-eminent Quality Management Consultant and qualified ISO 9001 Auditor. My unique approach is Intelligent Quality Management.  Intelligent because you get a simple and practical quality system, one that will suit you and help you improve your system and make things easier, rather than weigh you down with paperwork and bureaucracy.

The IQM approach has been thoroughly tested over many years and across different businesses as well as nonprofit organisations in many different fields.  Customers and clients agree it works. 

A practical step-by-step guide to get ISO 9001

Using this approach, just imagine where you could be in a future only months away, with your coveted ISO 9001 certificate. With less effort and cost than you may have feared, and without wasting time and money trying to pick your way through unfamiliar and difficult territory. 

With the DIY Pack, the whole process through to certification becomes clear. You get a clear roadmap to follow, with step by step guidance.  Instructions on what to do, when and how in clear, plain English.  Simple and practical templates and models you can use, adapting to your own needs. You won't have to start from scratch or work out what's needed (as well as what's not!).  And you'll save yourself literally weeks or months of effort. 

You'll know you're using a well-tried and tested model.  And the various real life examples in my Pack will show you examples of some end results and what they look like. (If I'd had these when I did my  first ISO 9001 certification project, it would have taken a fraction of the time and effort.)  So instead of working overtime to try & figure it all out yourself, doesn't it make sense to take a shortcut? 

The whole process explained and the templates/tools

Some of the many benefits the DIY 9001 Pack delivers.

  • The whole project is explained simply: what to do, when, why and how.  Step by step, the whole process demystified, with lots of examples; a clear roadmap of tasks and milestones.
     
  • How to choose the best place to start your quality project and increase your chance of success
     
  • Find out quickly where to focus your effort (as well as where not to), and why it's often a complete waste of time writing vision/ mission statements
     
  • What the Standard really says, in plain and simple English, so you understand what it means to you
     
  • A simple and practical quality manual that really helps improve and manage your business (forget those pointless activities that just add to overheads)
     
  • Who the real readers of your "quality documents" are - if you don't understand this, you'll write for the wrong audience
     
  • The one question to ask to find your main processes (it took me years to discover this, but you get it immediately)
     
  • Main processes identified for over 18 different types of business and organisations (there's sure to be one like yours; if there isn't, I'll help you)
     
  • A clear and simple technique for mapping business processes, understanding them and improving them so that they work effectively and efficiently
     
  • How to avoid the over-documented nightmare
     
  • What 'management review' really means; and why you almost certainly don't need a written procedure for it
     
  • The 3 areas most companies fail at audit, and how not to; which means you get through first time and without extra fees
     
  • Three powerful quality improvement tools and how to use them
     
  • Why you should avoid creating new forms - and the only time when you should do this
     
  • Over 100 specific and practical ways to meet the requirements of ISO 9001, make things easy for your business and avoid unnecessary effort 
     
  • A simple system for controlling documents: save a week or more in effort (the most common method recommended and sold is time-consuming and tedious but this one makes it easy) 
     
  •  
  • Why getting the 'people stuff' wrong can send your quality project off the rails, and how to get it right

  • How to choose an external auditor who's right for your business - it's one of the most important quality decisions you'll make
     
  • The 5 essential things to check before your final external audit and the one thing that every external auditor is looking for. If you don't know this, you could be completely off track.
     
  • How to make sure your auditor is already impressed as soon as they walk in the door (and no, it's not a bribe)
     
  • More than 50 traps and pitfalls for the ignorant, so you can steer clear of them.
     

Contents of the DIY ISO 9001 Pack


Here's exactly what you get in the latest version of the DIY Pack (I can never resist the urge to improve it). Naturally, it has been comprehensively reviewed and revised, with improvements and additions, and new pages.   And of course for the current version of the Standard: ISO 9001:2008. 

1. The Guide: The Complete Guide to Getting ISO 9001How to do it - click to see Contents list and sample pages

  • This is the 'how to do it manual' - like having your own quality consultant at your side leading you through your project.  I explain it all, from basic concepts through the various tasks leading to your ISO 9001 certification.
     
    Crammed full of practical and clear advice on how to do it, but making it sensible, practical and useful. No weird 'ISO speak' or quality babble. (By now you'll know I have no time for it).  Just plain and clear English,  easy to follow.
     
    You get the benefit of literally years of knowledge and experience -- including thousands of hours of quality audits -- distilled down to just the best stuff. And there's plenty of real examples to help you understand how to do it in your own company. 
    Contents and Sample Pages
     

2. The Toolbox 
The tools and templates :the DIY ISO Toolbox with the templates, tools & resources needed

  • Analysis & planning aids: identify what is involved, know the tasks, set priorities.
    A Gap Analysis Checklist  - 51 questions to find your baseline and your specific gaps. 
    A Certification Plan with key project milestones
    A Project Chart (Gantt format) setting out the phases, timeline and order of tasks.

  • Policy Manual; already pre-filled with text so it's about 65% done already. Add information specific to your company, plus customise with any other information you choose to add.
    Includes policies for Privacy and Health & Safety (Australian use).
     
  • Procedures Handbook.  Procedures should be clear, useful and short. You might have an ah hah! moment when you see the easy-to-follow template for procedures.  No grappling with how to set it out, as the template makes it easy to set it out.  
     
  • Mandatory procedures  Written procedures covering the 6 mandatory areas demanded by the Standard.  Use as is, or modify if you wish.  Practical and easy to follow.
     
  • Internal audit program:  pragmatic and flexible. Covers planning and scheduling through to doing audits and reporting results.
     
  • 15 essential quality forms/tools; clear, easy and practical ways to meet the requirements and improve your management system.  You'll get some great ideas for improvement. 
     
  • ISO 9001 Training Pack.  Clear and straightforward training materials for educating your staff:  Quality Basics (for everyone), What is ISO 9001 (for managers), Understanding Processes - (how to apply a process approach, for anyone involved in this) and Preparing for Audit.
     
  • An Index to the templates and tools, explaining their purpose and application, and when to use each of them.

3. Full Sample ISO 9001 Quality documents: Quality Manual, Procedures plus records

One of the best ways of learning and understanding is with real live examples. So the Pack contains a full set of policy & procedures manuals: real working examples of 'quality documents for ISO 9001'.  See what the quality system documentation for Acme Company looks like. These manuals are the real thing - Acme manuals - real working examples of quality manual & proceduresworking examples.

You also get examples of all the DIY Pack's forms and templates as filled in by Acme: sample 'ISO 9001 quality records' to see what they look like in use. With the manuals, they'll show you how to keep an ISO 9001 documented system easy, practical and 'skinny' (not bloated, wordy and obscure).

The Acme model is suitable for service-based and project-based companies.  If you are manufacturing or product-based, use the Browns' Manufacturing set (also provided). If sales/distribution, ask for the Blueton Distributors Manual to be included in your Pack.

 

All files on CD

 

4. The DIY CD:  All the contents of the Toolbox plus the sample manuals supplied as electronic files on CD. Just open up a file and make whatever changes you want to. Standard MS Office electronic files (Word, Excel, PowerPoint).

5.  Exclusive DIY ISO 9001 website access - customers only
On purchase, you will get immediate access to the exclusive DIY ISO 9001 website, with even more questions, answers, resources and downloadable files.  No waiting - get started right now. 

This special website contains the templates and files from the DIY ISO 9001 kit.  The private website is where I put all the very latest information, exclusive files and resources and other materials that only my customers can get.  You'll find special reports, links to suggested certifiers and other materials.  And if you're itching to get at it right now, see the Fast Start page with instructions for where and how to start immediately.  You won't even have to wait even a day until the Pack arrives. 

And the Questions and Answers.  If a customer asks a question, I not only answer them, but also post it in the website, so other customers can read it too (without identifying who asked it of course).

But does it really work?

So does the DIY Pack really work?  In a word: Yes.  Everything in the kit has been used in quality management systems that successfully got ISO 9001 certification. I know the IQM approach to quality works; satisfied clients and customers agree.   Every single system implemented for a client using my approach has got ISO 9001 certification. 

Every one.  Every time.  First time

No failed audits.  No second attempts.  And no major nonconformity or 'hold points' either.  Not one.  (Those are an auditor's way of saying they can't certify you yet, and have to come back later when you've fixed things. Usually at extra cost of course.)

So you see I know what I'm talking about.  And with the DIY Pack, you get not only the documents, tools and templates, but also the years of experience, distilled down to just what's really essential to improve your system and get ISO 9001 certification.    

Now - a little bad news. (You thought there might be some, didn't you?) 

It's this:  getting certification does involve effort.  After all, it is the internationally known Standard, the most widely respected and recognised model of a quality management system.  Those who have ISO 9001 certification are rightly proud of it; it means something across the world. 

And no, you can't achieve that without putting in some time and W-O-R-K (there, I said the horrible W word).  There really is no magic wand.  But the good news is: you can do it, you can get certified and at a price that won't break the bank.

Proof that the Approach Works - what customers say

But you don't have to just take my word for it.  Here's what other people say:

Great value for money
'I think we would still be at the starting blocks without your DIY pack. It has proven to be a very valuable tool for us along with your monthly emails that suggest to us where we should be at by now... it is great value for money. It provides easy to understand information along with quality manuals and templates that have provided our company with ideas as well as a sense of direction for what would work best for us. The DIY pack has proved very informative and provided us with a great platform in preparing our strategies in moving towards certification'.  Gary Butcher, Administration Manager, Independent Property Group 

 

Complete overview and step by step process
'I am delighted with it, and don't know what I would have done without it m very satisfied with it.   The DIY pack provides a complete overview and step by step process to achieving certification, in addition to templates that can be adapted for the company to use. K Krienke, Sense Consulting

 

DIY Pack has been invaluable
It is with great pleasure that I am writing to let you know that we had our audit yesterday and have been awarded our ISO9001 certification. This is wonderful news and will certainly help with the long term growth of our Company especially in export markets. Your DIY pack has been invaluable in us achieving our goal and we cannot thank you enough for the ongoing support throughout our journey. We will certainly recommend your product and service to other companies trying to achieve ISO. Many thanks Carole-Anne Brook, Manager, Upwey Valve & Engineering P/L

 

Greatly Assisted Our Prompt Application and Approval
We purchased your program [DIY Pack] and completed the documentation within 6 weeks and received full ISO9001 Accreditation within 10weeks.  Admittedly, we did have 'management systems' in action prior to commencing the ISO accreditation process - never-the-less your program greatly assisted our prompt application and approval. Again, thank you for your regular wise information. Noel Heather, MD, Sadies Environmentally Sustainable Cleaning Solutions.

Great and Absolutely Smooth
Thanks for all the support and reminders that you have sent. It's been great and absolutely smooth during our final audit. We have actually received our certificate last month May 2010. The system (DIY ISO 9001) Pack is an effective tool which helped me to manage the audit and NC giving by the auditors.  Once again many thanks for your consultancy support and excellent tips and reminders towards getting our ISO qualification.   I would never have gone this far without your help.  K Wu, SA Engineering, HK.

> More customer testimonials for the DIY ISO 9001 kit

 


Click to see how to buy the DIY Kit

Now, do I guarantee you will get ISO 9001 with the Pack?  Well, I can and will guarantee the Pack itself, but I cannot guarantee that you will succeed. You see, I don't know you.  Or your organisation, or what you already have in place now.  And I don't know whether you'll follow my instructions: use the information, tools and templates and do the tasks as explained in the Pack. But if you do, I am confident you can succeed as many other customers have.  So, no, I won't offer a guarantee of your success.... but I will and can remove your risk.  Because there is my:

Full, money back guarantee on the product.


Order now to have your DIY ISO 9001 Pack rushed to you. 

 

 

Extra Bonuses included

By ordering now, you will also receive these bonuses:

Bonus #1:  Full 12 Months of Support

I want you to succeed, so the DIY Pack includes a full year of support.  

  • Regular email newsletter with reminders, progress check-ins and guidance to help you progress and stay on track
     
  • Answers to your questions.  You see, even with the wealth of information in my DIY Pack, the Customers Only website and the support emails, you may still have a specific question or need some individual advice. Then you can just send me an email and I'll answer your question.  Or call me: if I'm in the office and available, I'll answer you then & there. 

Now, this support alone is worth nearly as much as the Pack - conservatively the value is at least $1200.   It is included with DIY Pack purchases at the moment.  But please understand I have to limit the numbers and so I don't offer it all the time.  Waiting could mean you'll miss out.

Bonus #2:  ISO 9001 - What It's Really Saying

An invaluable series of explanations.  Use them to learn what the 9001 Standard is really saying, and how to interpret and apply it. As always, in clear plain English.  The series covers all sections and clauses: you can copy the files to any MP3 player or CD and listen when you want. Files supplied as soft copy only, added on to the DIY CD.

Bonus #3: Extra Business Improvement Tools, Samples, Work Aids

This is a huge collection of more files, tools, documents, checklists and other work aids you can use to help improve your system.  They are the best of all the many I've created over many years.  Over 80 different files - use them for more improvement ideas, to fill in gaps or simply as examples. All soft copy only, added to the DIY CD.

More Quality System Manuals: Browns Manufacturing policy and procedures manuals. More Business manuals including an HR Policy Manual, an Operations Manual, Safety Operations Manual. Further examples of strategic planning, setting and assessing objectives, including plans for a Department and from a variety of companies (short and long),  Business Proposal. 

More quality audit tools: sample audit checklists, schedule and reports. Over 25 different job descriptions (all levels, a range of formats). Personnel tools include Skills Matrix, Authority Matrix, Personnel Details record, Training/Competency Records, Interview Evaluation form, Performance Review template.  Various sample procedures from How NOT to do Document control to Purchasing, Recruiting and Order Processing.  Standards & guidelines - a Code of Conduct, Filenaming Standard, Writing Standards.  The 5-Whys Method for problem solving and finding root cause.  Forms including Calibration, Safety Inspections, Hazard Identification, Risk Assessment.  And more.

Bonus #4: 12 months of updates free

That's right - you get a full year of any updates to the DIY ISO 9001 pack free.  It is reviewed and updated at least once a year.

What's the cost? 

Previous customers say it's worth $2000, $3000 and even more.  If you employed a consultant to do everything in the DIY Pack it could cost at least $18,000.  But I'm not asking you to pay anywhere near that; I want it to stay affordable, especially for smaller businesses. 

So you pay only $1495.00 plus GST (Australia only), total: $1644.50.   Less than the fortnightly cost of a typist, less than two days consulting and much, much less than doing everything from scratch. So by acting now, you will save over $16,000. 

This is the best, simplest, and most practical DIY kit for ISO 9001 available anywhere in the world. 

What You Get in your DIY ISO 9001 Pack v8.2

1. The Guide:  Complete Guide to How to Get ISO 9001  Supplied as bound hard copy book only. 124 pages.

 2. The Toolbox  The resources you need:

  • Quality Manual template - already 65% complete with text you can use, and guidance on how to complete it for your company
  • The Procedures Manual template - this includes a Process template to use for your own procedures, and has written procedures to cover the 6 mandatory areas 
  • The Certification Plan 
  • Objectives & Process Mapping matrix
  • Gap Analysis Checklist  
  • Corrective Action Form + register template
  • Internal Audit Schedule template
  • Internal Audit Report template
  • Supplier Assessment matrix
  • Induction Checklist template
  • Performance Evaluation template
  • Position Description template
  • Meeting minutes/actions templates
  • ISO 9001 training set: materials for management and staff.  3 complete high-quality PowerPoint Presentations:  What Is ISO 9001? Understanding Processes and Preparing for Audit. 

These are the templates, tools, & forms needed, including templates for your Quality Manual.  Use as is or customise them to suit your needs. All supplied in hard and soft copy (except training materials in soft copy only).

3. Acme's ISO 9001 Quality Documents and Records

  • Acme Pty Ltd's Quality Manual and Quality Procedures
  • Completed Gap Analysis, Certification Plan, internal audit documents (Audit Schedule, Plan/checklist, Audit Report), Position Description, Induction form, Performance Evaluation, and Supplier Assessments.  
    Acme documents supplied both in hard copy (bound manual) and as soft copy editable files on CD.

The ACME model can be applied to almost any organisation that provides services, such as consultancies of any kind, professional and other services, IT and/or works on projects.

4. Sample ISO 9001 Quality Manuals for Manufacturing/Sales

  • Browns Manufacturing Quality Manual
  • Browns Manufacturing Procedures Manual

The Browns model is most useful for businesses that make or manufacture products. 

With the Acme and Browns Manufacturing manuals, you get two full ISO 9001 quality manuals.  (Acme in soft and hard copy, Browns in soft copy only).

5. The DIY ISO 9001 CD, containing electronic files of all the templates, the resources, tools and sample manuals in soft copy.  All templates and tools are fully editable, so you can customise them.  Supplied as Microsoft Office files (Word, Excel, PowerPoint).  

6. More Resources: 

  • Access to the DIY ISO 9001 website - restrictured to customers only
  • FAQs - questions and answers to many of the most common questions online
  • Downloadable files: further resources, examples and tools
 

The Bonuses 

Remember, if you order now, you'll also get these extra bonuses.

Bonus #1: Ongoing Support for a full 12 months - value over $1200 alone

Bonus #2: 'Understanding ISO 9001 - What It's Really Saying'.  Explanations of all the various sections, clauses and sub-clauses of the Standard to take the mystery out of the Standard and its sometimes difficult language.  Listen as I explain what it's really saying in plain and simple English, with illustrative examples. 
Sample: discussion of the 8 principles of the Standard & quality systems (MP3 file, 8.6 Mb).  This product sells separately for $97, but is included in the DIY Pack. Supplied as files (soft copy) only.

Bonus #3  Treasure trove of over 80 varied and valuable resources - Manuals, Samples, Reports, Plans, Templates Checklists, Work Aids - value at least $1500. Soft copy only.

Moneyback Guarantee

With my full money back guarantee, there is simply no risk to you.  You don't even have to decide now, because you can get it right away and try it out.  Take a full 4 months to try it and see for yourself it will do everything that I say. 

If you're not happy, I won't keep your money: I'll give you a full refund of every penny you paid.  In fact, I'll insist on it.  I'll even go further.  Keep the pack for the full year. If, at the end of that, you don't agree that the Pack has been worth at least three times its purchase price to you, you can return it to me for a full refund.

Order now
 

Order now to have your DIY ISO 9001 Pack will be rushed to you.  We ship to most places in the world. 
 I wish you a successful journey to your ISO 9001 certificate, and look forward to helping you achieve your goal.

Jane Bennett, Director, Mapwright Pty Ltd and Intelligent Quality Management

PS Still have a question?  Want to check if it would suit your situation?  Prefer to check whether there's a real business behind this website in cyberspace?  I do understand.  Just contact me.  (Please note:  At times I work interstate; if so, there may be a delay of a couple of days at most.)

 

 

  

  BUY DIY PACK NOW

 

  Index of contents, sample pages

 "I edited your example in about 3 hours and it is now in service..."


"completed the documentation within 6 weeks" ...


"received full ISO9001 Accreditation within 10 weeks" 
(Jane notes this timeframe is unusually fast and not typical)

 

 

 

©  Mapwright. All rights reserved. Internet services by Ozewebhost